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The Omnichannel experience we offer has built-in systems that connect the customer’s information, history and communication with your business. Thus, your contact center can ensure an excellent journey for each client of your company.
INBOUND
Customer Service
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Technical assistance
Ordering
Remote secretarial services
Call overflow
OUTBOUND
Product & service salesAfter salesUpselling & Cross-sellingWelcome callsAppointment booking via telephoneDirect mail following upLoyalty programsMarket researchCusCustomer satisfaction surveyRetention
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